Employees of the temporary labour companies Barona and Manpower organised a two-day walkout. Taking part were some 600 information technology experts working as customer service subcontractors around the country. The trade union Pro said the subcontractors were protesting plans by Barona and the Service Sector Employers group Palta to shift them and eventually all customer service workers to a different collective agreement, which would lower their wages.
English: http://yle.fi/uutiset/osasto/news/walkout_slows_teleoperator_customer_services …
For more information, please contact the editor Jan Cremers, Amsterdam Institute for Advanced Labour Studies (AIAS) cbn-aias@uva.nl or the communications officer at the ETUI, Willy De Backer wdebacker@etui.org. For previous issues of the Collective bargaining newsletter please visit http://www.etui.org/E-Newsletters/Collective-bargaining-newsletter. Since June 2013 readers can consult our archive and search through all articles in our database at www.cbnarchive.eu. You may find further information on the ETUI at www.etui.org, and on the AIAS at www.uva-aias.net.
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