September 2023 - Colombia - Rappi and the union Unidapp reached an agreement on worker conditions

While the government promotes labor reform in Congress, delivery company Rappi and Unidapp (Unión de Trabajadores de Plataformas Digitales) agreed to improve worker conditions.

Among the issues discussed is the maximum number of notifications riders will receive during the order collection. These cannot exceed three (before, it was sixteen). Also, a monthly meeting will be set up with the union.

Other points, such as the minimum guaranteed rate or the review of deactivating processes, are still to be discussed.

Read on: in Spanish