December 2024 - Spain - Glovo's Working Model Shift Sparks Uncertainty in Delivery Sector

Glovo's shift in its working model has plunged the delivery sector into uncertainty. Drivers have received limited information about transitioning to employee status, while competitors, caught off guard by the announcement, are analyzing the potential impact of such a significant change on the country’s largest food delivery platform.

No updates have been provided on the dialogue table Glovo intends to establish with social partners to define the foundation of the new employment relationship.

This approach is not unique in the industry. Just Eat has employed a similar model since 2020, maintaining a direct fleet of 2,500 couriers alongside an indirect fleet of subcontractors. Uber Eats adopted its hybrid system in 2022, blending subcontracted fleets with independent couriers.

Read on: in Spanish