Technical and medical sales professionals (excluding ICT)

Technical and medical sales professionals (excluding ICT) represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments.

Duties and tasks

• Compiling lists of prospective client businesses by using directories and other sources
• Acquiring and updating knowledge of employers’ and competitors’ goods and services, and of market conditions
• Visiting regular and prospective client businesses to establish and act on selling opportunities
• Assessing clients' needs and resources and recommending appropriate goods or services
• Providing input to product design where goods or services must be tailored to suit clients’ needs
• Developing reports and proposals as part of sales presentations to demonstrate benefits from the use of goods or services
• Estimating costs of installing and maintaining equipment or service
• Monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management
• Quoting and negotiating prices and credit terms, and preparing and administering sales contracts
• Arranging delivery of goods, installation of equipment and the provision of services
• Reporting to sales management on sales made and the marketability of goods and services
• Consulting with clients after sale to ensure a satisfactory resolution of any problems, and provide ongoing support