Client information workers not elsewhere classified

Client information workers obtain and process information from clients needed information workers. For instance, it includes to determine eligibility for services.

Job Responsibilities

• Interviewing patients to obtain and process information required to provide hospital services
• Interviewing applicants for public assistance to gather information pertinent to their application
• Verifying the accuracy of information provided
• Initiating procedures to grant, modify, deny or terminate assistance
• Providing information and answering questions concerning benefits and claims procedures
• Referring patients or applicants to other organizations if they are ineligible for services