Information and communications technology sales professionals

Information and communications technology (ICT) sales professionals sell, at the wholesale level, a range of computer hardware, software and other information and communications technology goods and services including installations and provide specialized information as required.

Tasks

• Soliciting orders and selling goods to retail, industrial, wholesale and other establishments
• Selling technical equipment, supplies and related services to business establishments or individuals
• Discussing the needs of new and existing customers and providing specialised information about how particular equipment, supplies and services meet those needs
• Quoting and negotiating prices and credit terms, and completing contracts and recording orders
• Updating customer records and preparing sales reports
• Arranging delivery of goods, installation of equipment and the provision of services
• Reporting customers' reactions and requirements to manufacturers