Shop sales assistants

Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.

Job Definition

• Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
• Demonstrating and explaining to customers the establishment's goods and services
• Selling goods and services, accepting payment by a variety of payment methods, preparing sales invoices and recording sales using cash registers
• Assisting with the ongoing management of stock such as product inventories and participating in stock takes
• Stacking and displaying goods for sale, and wrapping and packing goods sold