Aged care services managers

Aged care service managers plan, direct coordinate and evaluate the provision of residential and personal care services for individuals and families who are in need of such services due to the effects of ageing.

Role Responsibilities

• Providing overall direction and management for a service, facility, organization or centre
• Directing, supervising and evaluating the work activities of medical, nursing, technical, clerical, service, maintenance and other personnel
• Establishing objectives and evaluative or operational criteria for units they manage
• Directing or conducting recruitment, hiring and training of personnel
• Developing, implementing and monitoring procedures, policies and performance standards for nursing, personal care, technical, and administrative staff
• Coordinating and administering welfare programs and care services for the elderly
• Controlling administrative operations such as budget planning, report preparation, expenditure on supplies, equipment and services
• Liaising with other health and welfare providers, boards and funding bodies to coordinate the provision of services
• Advising government bodies about measures to improve health and welfare services and facilities
• Representing the organization in negotiations, and at conventions, seminars, public hearings and forums