AI, Algorithmic Management and Collective Bargaining in European services: Fast track or slow lane? - 2026

About the webinar

In the services sector, artificial intelligence (AI) and algorithmic management (AM) are increasingly used to monitor, evaluate, schedule and coordinate workers. This raises important questions about workers’ rights, data protection, transparency and the role of collective bargaining. To examine how trade unions are responding, FES Future of Work and UNI Europa, in cooperation with the Central European Labour Studies Institute (CELSI) and WageIndicator, have analysed collective bargaining practices related to AI and algorithmic management in the European services sector. The webinar will present the key findings of the study and concrete examples and practices.

12 October 2026 | 1:30 pm - 3:00 pm CEST

Presenters

Marta Kahancova
Marta Kahancova
Lead Research, WageIndicator

More about the project

As AI adoption grows across the European services sector, collective bargaining on the topic is also on the rise. Learn more about the three-year project conducted in collaboration with CELSI, UNI Europa, and FES.

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How are trade unions and collective agreements responding to rapid changes in the workplace?

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