[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"page:what-we-do\u002Fpublications\u002F2020\u002Fweb-surveys":3},{"id":4,"slug":5,"title":6,"short_title":7,"intro_text":8,"meta_description":9,"seo_title":10,"path":11,"content_type":12,"locale":13,"go_live_at":14,"first_published_at":15,"page_created_at":16,"published_at":14,"edit_url":17,"breadcrumbs":18,"seo":28,"body_blocks":36,"call_to_action":54,"categories":61,"show_page_categories":66,"owner":7,"authors":67,"show_related_pages":66,"related_pages":68,"related_sites":73,"in_subsite":74,"contact_page_url":75,"banner_message":76},21080,"web-surveys","Managing surveys: ten lessons learned from web-surveys",null,"","Discover ten key lessons from twenty years of running a continuous, multilingual, multi-country web-survey.","20 Years of Web-Surveys: 10 Key Lessons Learned","\u002Fwhat-we-do\u002Fpublications\u002F2020\u002Fweb-surveys","pages.publicationpage","en","2020-04-14T12:59:00+00:00","2020-04-14T12:59:03.754000+00:00","2026-07-14T15:24:50.756579+00:00","\u002Fcms\u002Fpages\u002F21080\u002Fedit\u002F",[19,22,25,27],{"title":20,"slug":21},"What We Do","what-we-do",{"title":23,"slug":24},"Publications","publications",{"title":26,"slug":26},"2020",{"title":6,"slug":5},{"title":10,"description":9,"image":29,"canonical":30,"robots":31,"og_type":32,"twitter_card":33,"locale":13,"created_at":34,"last_modified_at":35},"https:\u002F\u002Fwageindicator.org\u002Fmedia\u002Fimages\u002FSocial_media_preview_image_-_2025.2e16d0ba.fill-1200x630.png","https:\u002F\u002Fwageindicator.org\u002Fwhat-we-do\u002Fpublications\u002F2020\u002Fweb-surveys\u002F","index, follow","website","summary_large_image","2020-04-14T14:59:00+02:00","2026-07-14T17:24:50.814678+02:00",[37],{"type":38,"data":39},"composed_content_block",{"blocks":40},[41,46],{"type":42,"data":43},"text_block",{"content":44,"variant":45},"\u003Ch2>Abstract\u003C\u002Fh2>\u003Cp>The paper reviews ten lessons learned from twenty years of managing a continuous, volunteer, multilingual, multi-country web-survey and several face-to-face surveys derived from the web-survey. The lessons address defining web-surveys, software package versus own software, non-response, monitoring questionnaire intake, API’s versus showcards, reading versus verbal communication, I versus you phrasing, generic versus personalised survey questions, counting survey questions versus characters read, and managing a multi-country, multilingual survey.\u003C\u002Fp>","light",{"type":47,"data":48},"document_block",{"title":49,"description":50,"download_url":51,"file_size":52,"document_id":53},"Access the full publication","Read the paper to explore ten essential lessons from two decades of running a multilingual, multi-country web-survey.","https:\u002F\u002Fwageindicator.org\u002Fmedia\u002Fdocuments\u002Ften-lessons-learned-from-web-surveys_20200411-78c1c8ff8f84.pdf","486.4 KB",341,{"text":55,"link":56},"Contact us",{"title":55,"url":57,"description":55,"rel":58,"type":59,"id":60},"\u002Fabout\u002Fcontact","follow","internal",24590,[62],{"id":63,"slug":64,"name":65},1,"salary","Salary",true,[],[69],{"id":70,"short_title":7,"title":65,"url":71,"image":72},21486,"\u002Fwork\u002Fsalary","https:\u002F\u002Fwageindicator.org\u002Fmedia\u002Fimages\u002Fwageindicator_171944915.width-400.jpg",[],false,"\u002Fwork\u002Fliving-wages\u002Fcontact-us","\u003Cp>Welcome to WageIndicator. Same organisation, same information, new look!\u003C\u002Fp>"]